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Syntel

AI for the work between application and decision.

Syntel reads applications and requests, checks them against your rules and prepares each case, so officers spend their time on decisions and residents get answers sooner.

Talk to us about governmentSee the use cases
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01 / Use cases

Where Syntel helps government.

Six places to start, from the first request to the final decision.

  • Citizen requests

    Understand requests across web, email and phone, answer from approved guidance and route the rest with the case already summarized.

  • Permits and licensing

    Check each application for completeness and eligibility against the rules, ask for what is missing and give officers a ready file.

  • Grants and benefits

    Score applications against published criteria and record the rationale behind every recommendation for officers to confirm.

  • Procurement

    Read tenders and bids, check them against the requirements and prepare an evaluation with every score linked to evidence.

  • Policy and legislation

    Compare a new law with current rules and procedures and show what changes, who is affected and where it says so.

  • Case processing

    Map how cases move between departments, find where they wait and show which changes shorten the time to a decision.

02 / Under your control

Every application runs inside your environment, records the rationale behind each recommendation and leaves decisions with your officers.

Sovereignty & Data Control

Start with one use case. Add the next when it works.

Talk to us about government